After-Sales-Service
Spare parts
You can trust that Weber MT will always treat you to exceptional service - in addition to providing you with a product performance
that is without equal. Your spare part requests will always be processed and answered promptly by our qualified staff. What is
more, customers who require ultimate flexibility can be accommodated with an overnight NOX express delivery.
Our Service kits with original spare parts make routine maintenance work easier and the prices are lower than corresponding individual spare parts.
Use this section to find the dealer that is closest to you: Dealer search
Your contact at our company:
Domestic:
Sabrina Damm
Tel.: +49 2754 398-136
Fax: +49 2754 398-101
E-Mail: s.damm@webermt.de
Matthias Schreiber
Tel.: +49 2754 398-137
Fax: +49 2754 398-101
E-Mail: m.schreiber@webermt.de
Export:
Yvonne Autschbach
Tel.: +49 2754 398-198
Fax: +49 2754 398-101
E-Mail: y.autschbach@webermt.de
WeNet - The knowledge database from Weber MT
Divided into the categories SERVICE, SALES and MARKETING, we bundle our knowledge about
the brand and products “Made by Weber MT”.
The password-protected login gives you access to countless data sheets, information, instructions, photos, videos and much more.
Register here: WeNet - the knowledge database
Weber MT - Service-App
Spare part lists, operating and maintenance manuels, product information and more also available for mobile devices.
Repairs
You can be confident that your machine is in the best of hands at Weber MT. Our in-house repair workshops put service front
and center. Whether you require repair or maintenance, our qualified staff will tend to your needs right away. We have expanded
our after-sales service in Germany by offering a service hotline as well as mobile service vehicles. Rest assured that we will
always promptly spring to your aid whenever you are faced with an emergency.
Use this section to find the service partner that is closest to you: Dealer search
Your contact at our company:
Jakob Stolz
Tel.: +49 2754 398-170
Fax: +49 2754 398-101
E-Mail: j.stolz(at)webermt.de
Service-Hotline
+49 2754 398-398
Numerous video clips are available on our YouTube channel.
Some of these videos make machine maintenance easier.
You can find the service videos in our playlist "Operating and maintenance".
Training
We offer training classes to workshop personnel working for our retail partners, rental companies and construction contractors.
The class schedule of these service training courses includes both a few “maintenance tips and tricks” and instructions on how
to properly conduct repairs.
Your contact:
Christoph Schneider
Tel.: +49 2754 398-125
Fax: +49 2754 398-207
E-Mail: c.schneider@webermt.de
Warranty
Delivering products and processes of impeccable quality is part of the principles guiding our business. For this reason, we
grant a 24-month factory warranty on all our products. We also offer our customers across Europe the option of extending their
warranty on all hand-guided soil compactors by three, four or five years. This option will help you avoid unnecessary machine
downtime and minimize the need for costly repairs. As an added bonus, you will receive a free service kit including original
Weber MT spare parts for your first machine maintenance when you purchase a warranty extension. Claims under extended
warranty cannot be accepted unless the machines undergo regular maintenance at one of our service partners (certified workshops)
or at Weber MT and original Weber parts are used as replacement parts. Further details are set out in our terms of warranty.
Use this section to find the service partner that is closest to you: Dealer search
Your contact at our company:
Christoph Schneider
Tel.: +49 2754 398-125
Fax: +49 2754 398-207
E-Mail: c.schneider@webermt.de
